Client agrees that by placing an order either by means of electronic ordering (web order form) or submitting a written contract, and receipt of such order by Hostz.in, that you are agreeing to our TOS, AUP, SLA and PP. No Modifications of said contract by customer is allowed.
Hostz.in will provide, and Customer will purchase and pay for, the Services, and service fees specified in the Order for the applicable Service Description. Customer acknowledges that the service, and service fees have been communicated to the customer, and that they are aware of all applicable charges as per contract, TOS, AUP, SLA and PP. Customer also understands that any promotional offers unless specified in contractual terms will not be applicable to their individual service.
In connection with any Hosting Services, if Customer's actual bandwidth usage in any month exceeds allotted amount, specified in Customer's contract, Customer will pay Hostz.in any additional fees as specified in the Service Description within three (3) days of invoicing period. Any bandwidth overuse bill not paid within three (3) days of invoicing will be subject the server and services to suspension. Hostz.in will not under any circumstances accept liability for a site to be shutdown due to bandwidth overuse.
Hostz.in will not under any circumstances accept financial liability for sickness, stress, injury, loss of earnings, loss of data or failure of computer hardware due to using our services or incorrect/misinformed advice given by staff.
What may not be hosted on our network:
Illegally posted materials will not be tolerated on our network. These include but are not limited to:
Transmission, storage, or presentation of any information, data or material in violation of any Indian Law is prohibited.
copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization.
Copyrighted Software / Media
Info, tools or attempts related to hacking, phreaking, phishing, anarchy, virii or spam
Shared Hosting Policies
Shared Hosting Packages You are not allowed to use the hosting for Backup Storage,File Hosting/File Sharing/Image Hosting,You are not allowed to Store any Personal Zip files or backup of your files as an Zip in the server.The hosting should contains only the Files used by the Website scripts. In Shared/Reseller/Master/Alpha Environment You are not allowed to Keep Mails more than 2 GB of space per cPanel.If you need space for Email You can upgrade your account to Email Hosting Plans GSuite or VPS
Unlimited Disk Space & Bandwidth
Unlimited disk space and bandwidth means there is no set limits on our packages. Hostz.in want you to have the resources you need to build your site without any limits. But, however we do need to make sure we continue to provide a full active service to all our customers. As such we do require all customers to be fully compliant with our Fair Usage Policy and Terms and Conditions. Customers on unlimited hosting packages this includes but not limited to shared hosting packages. As a customer of Hostz.in you agree to be subject to the following fair usage policy: The account will be primarily used for the purposes of web hosting. Unacceptable use include, but are not limited to, large file storage and making downloads of large files such as but not limited to media files, zipped folders and programme files.
File downloads are permitted, but only in the context of a functioning website. The hosting account may not cause problems with performance of other hosting accounts hosted on the same server by making excessive demands on the resources of the server. This includes, but is not limited to, the CPU usage required to perform data processing on the account for the purposes of taking backups and other administrative tasks as well as the CPU usage required to actually serve the site on the hosting account. As a customer you agree that Hostz.in will be determining whether an infringement of this 'fair use'
Reseller Client Responsibility
Reseller clients of Hostz.in are responsible for supporting their clients. Hostz.in do offer only limited support for Resellers Clients. If a Resellers client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. All support requests must be made by the Reseller on their clients behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients.Hostz.in will hold any reseller responsible for any of their clients actions that violate the law or Hostz.in Terms of Service / FUP Policies / .If any Reseller account involved in doing Resource abuse or Unacceptable content abuse's Hostz.in has rights to block the total Reseller since the accounts should maintain under the fair usage policy.Reseller's are responsible for their clients how the accounts are being hosted.
Providing Free hosting is not allowed for any Reseller's/Master/Alpha Reseller's.If provided the account will be Suspended and no refunds will be given. We will be terminating all the account under the WHM
Cancellation & Refunds
Hostz.in reserves the right to cancel, suspend, terminate or otherwise restrict access to the account at any time with or without notice incase of any FUP/TOS Violation's.Misbehavior with our Support Staff Over any Medium like Whatsapp,Livechat,Support tickets or any other communication like talking abusive words/bad words will Result in Service Suspension/Termination/Cancellation.No Refund will be Offered. Customer need to Pay Penalty to get their Data'S Backup if needed
We issue refunds for Hosting & products within 5 hours if valid Reason of the original purchase of the product. We recommend contacting us for assistance if you experience any issues receiving or Hosting our products.
Hostz.in shall not be responsible for any damages your business may suffer. Hostz.in makes no warranties of any kind, expressed or implied for services we provide. Hostz.in disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Hostz.in and its employees.Hostz.in has rights to Change the Terms of Service/Refund Policy/Pricing of Plans anytime with or without Notice.All customers would be bound by the newest terms published on the website.
Backups and Data Loss
Your use of this service is at your sole risk. Our backup service is provided to you as a courtesy. Hostz.in performs weekly backups of shared and reseller servers; however, these backups are for Hostz.in administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers. Hostz.in does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Hostz.in part). We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site contents to your personal computer! We make no guarantees about the availability of backups.Suspended accounts Backups will not be added to Weekly Queue and JetPack will perform backups for account Only under Limit 3.5GB Per cPanel.You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Hostz.in servers.
BACKUP RESTORE The backup restore service are not included in your Hosting Fees and hence there will be some Restoration fee for any restoration requested in any event if you want us to restore your webiste from our weekly backup respository. The admin fees & Bandwidth charges are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository. Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed to in writing by Hostz.in.
Shared Hosting Packages You are not allowed to use the hosting for Backup Storage,File Hosting/File Sharing/Image Hosting,You are not allowed to Store any Personal Zip files or backup of your files as an Zip in the server.The hosting should contains only the Files used by the Website scripts.
In Shared/Reseller/Master/Alpha Environment You are not allowed to Keep Mails more than 2 GB of space per cPanel.If you need space for Email You can upgrade your account to Email Hosting Plans GSuite or VPS
Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image hosting only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs(HYIP), Bank Debentures ,Livechat/Chat Scripts,Download sites(Pirated softwares), Bank Debenture Trading Programs, and Prime Banks Programs, lottery sites, muds, rpg's, hate sites,Facebook Bots,Instagram bots (Social Networking Related Bots), hacker focused sites/archives/programs,testing environments (Storing your Website Projects), sites promoting illegal activities,Flash Games or Online Gaming Sites,Movie's,MP3 Songs,File hosting. No refunds will be given.
Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and purchased lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.Sites advertised via SPAM (Spamvertised) may not be hosted on our servers.
This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated. Hostz.in reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
Acceptable Usage Policy
We reserve the right to refuse service to anyone. Any material that in our judgment that is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given. In case of any Website/Reseller/Master/Alpha Reseller using High Resource/Usage or which is not suitable for our Environment We have rights to Cancel those orders
You shall agree to use only licensed and legal third party softwares in connection with your use of our services.Hostz.in reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when Hostz.in decides that the account has been inappropriately used or otherwise.
Every cPanel will be allocated with 100% CPU,RAM : Upto 1.5GB,IO & IOPS : Upto 1.5 GB.In Shared environment the sites should maintain the resource under the limit and MySQL query timing should not take long to process.If any accounts using morethan the fair usage policy will be suspended and we can give single IP Address access for optimization and no Refund will be given
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be terminated immediately without notice. We will also report this to the appropriate authorities. No refunds will be given.
You are not allowed to create hosting with free domains like .tk .ga .ml .cf and other free domains.The numbers of abuse cases are increased with the use of free domains.If you want to host free domain you need to get approval from our abuse/security team
Hosting Courier Site's are not allowed under our server.If hosted and notified by our Team We will suspend it.For unsuspension client he/she should send us the Company Registration proof,Identity Proof Provided by the Government After verification we will unsuspend the account. Failure of providing proof within the timeframe will held in service cancellation and no refunds
U.S. export control regulations forbid trade and impose economic sanctions and embargoes against certain targeted geographic regions, countries, and governments including: Iran, Cuba and Syria.So Hosting Accounts which Such TLD Are not allowed and it will be blocked.
Uptime The uptime of a server is defined as the reported uptime from the operating system of the server which may differ from the uptime reported by individual services.Hostz.in cannot 100% gaurantee the uptime status of any server for many factors which may include but not limited to updates to software, malicious or intentional activities, hardware failure, acts of God defined as conditions beyond our (Hostz.in and/or our vendors that provide equipement or services to us) control that interupts services at a facility.
Websites/Servers Down Due to Firewall IP Block Caused by Failed Login Attempts/Excess number of connections from Particular IP are not covered under the Uptime gurantee.
Any service interruptions or downtime due to scheduled maintenance by Hostz.in or our network providers will not count towards the uptime guarantee. Hostz.in is not liable in any way for failure of third party services.
Hostz.in will not be liable for failure or delay in performing its obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.
Mailing Policy and Limits: Sending Bulk mails are not allowed on our server,Per cPanel account can send 150 Mails Per Hour.If any accounts seems to be spamming it will be suspended with or without any notice.Doing Bulk Mails needs VPS/Dedicated Servers for your Purpose.There will be no refund offered incase of any spamming issue caused due to your services's
Changes to the TOS
Hostz.in reserves the right to revise its policies, Plan, Price at any time without notice.